Privacy Policy

At GradeWise, we are dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile app and website services for matching WASSCE results with Ghanaian university programs.

1. Information We Collect

We collect personal details to provide you with an accurate and personalized experience:

• Profile Information: Your name, email address, and phone number.

  
  

• Academic Data: Your WASSCE results, including subjects and grades, to calculate aggregates and match you with university programs.

  
  

• Usage Data: Device information such as IP addresses, device model, and operating system to ensure security and optimize app performance.

2. How We Use Your Information

Your information is used to:

1. Deliver Services**: Match your SHS results with specific university requirements in Ghana.

   
   

2. Personalize Experience**: Provide tailored recommendations for academic programs.

   
   

3. Improve Platform**: Analyze trends to enhance user experience and add new features.

   
   

4. Security: Prevent fraud, protect against unauthorized access, and ensure the integrity of the matching process.

   
   

3. Sharing Your Information

GradeWise values your trust. We may share your information in the following ways:

• Service Verification: With your consent, we may verify academic data with relevant educational authorities if necessary for specific premium features.

  
  

• Service Providers: With trusted third parties who assist us in operating our app and website, provided they agree to keep this information confidential.

  
  

• Legal Requirements: When required by Ghanaian law or to protect the rights, property, and safety of GradeWise and its users.

  
  

4. Data Security

We take the security of your personal information seriously and implement robust measures such as encryption and secure storage. While no system can guarantee 100% security, we continuously work to protect your account and academic data from unauthorized access.

5. Your Rights

You have the right to access, update, or correct your personal and academic information through your account settings at any time. If you wish to delete your account or data, you can contact our support team. Please note that some information may be retained as required by regulatory or legal obligations.

6. Changes to this Policy

This Privacy Policy may be updated to reflect changes in our services or legal requirements. Any significant updates will be communicated to you via email or through a notification within the GradeWise app.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact GradeWise Customer Support at hello@gradewise.com. We are committed to keeping your information safe and ensuring transparency in how we handle your data.